Studio Terms & Conditions

1. Booking Confirmation and Payment
1.1 Full payment is required at the time of booking.
1.2 A booking is considered confirmed only upon receipt of full payment or as otherwise agreed in writing.

2. Cancellation and Rescheduling Policy
2.1 Clients may request to cancel their booking at any time, provided the request is made in writing.
Refunds will be provided as follows:
(a) 100% refund if cancellation request is made more than 72 hours prior to the booking. A refund will not be provided if you choose to reschedule your booking.
(b) Cancellations submitted within 24 hours of the booking are non-refundable. Credit will not be
provided and your payment will be forfeited.
2.2 Rescheduling requests must be made in writing, at least 24 hours prior to the booking and are subject to availability. The following rescheduling terms apply:
(a) For rescheduling requests submitted at least 24 hours prior to the booking, a credit note will be provided, allowing you to reschedule your booking within 30 days of the original booking date.
(i) The credit note is valid for up to 30 days.
(b) Rescheduling within 24 hours of the booking is not permitted. Credit will not be provided and your payment will be forfeited.
2.3 In the event that we need to cancel your booking due to unforeseen circumstances, you will receive a full refund. A refund will not be provided if you choose to reschedule your booking.
2.4 Spaghetti Wolf Studios reserves the right to cancel your booking without prior notice, in the event of any violations of our safety procedures, terms and conditions, or applicable policies.

3. Equipment Hire
3.1 Studio hire includes the equipment and facilities as detailed in the "Inclusions" section below.
3.2 Any additional equipment, props, or services not listed are welcomed to be provided by you at no extra cost, however the Gobo and smoke machine will incur extra charges as per the prices listed on the website and must be paid for at the time of booking.
3.3 Some equipment inclusions may be unavailable at the time of your booking. We will do our best to notify you of any changes ahead of your booking.

4. Usage
4.1 The studio is to be used solely for photography, videography, or other approved creative purposes.
4.2 Activities involving hazardous materials or illegal substances must be disclosed and approved prior to the booking.
4.3. Materials such as glitter, confetti, powder, paint, etc., must be disclosed at the time of booking and receive prior approval before being used in the studio.

4.4 Use of vehicles such as cars and motorbikes must be disclosed at the time of booking and receive prior approval before being used in the studio. A cleaning fee may apply if cleaning/painting of tyre marks is required post-hire.
4.5. The studio must be left in the same condition as it was found. A cleaning fee may apply if additional cleaning is required post-hire.

5. Time Management
5.1 The studio is available for use only during the agreed times as stated in the booking confirmation.
5.2 Bump-in and bump-out times are included in the hire period.
5.3 Any overruns will incur additional charges, billed at an hourly rate of $125 + GST.
5.4 Early/late access or additional time must be prearranged and is subject to availability.

6. Liability and Insurance
6.1 The hirer is responsible for any damage to the studio, equipment, or premises caused during the hire period.
6.2 The studio is not liable for personal injuries, loss, or damages to personal belongings during the hire.
6.3 It is recommended that the hirer obtains appropriate insurance coverage for their equipment and activities.

7. CCTV
7.1 The studio is monitored by CCTV for security and safety purposes, and to record any instances of stolen or damaged equipment.
7.2 By using the studio, you consent to the recording and monitoring of activities within the premises.
7.3 CCTV footage will only be used for these purposes and will not be shared without prior consent, unless required by law.

8. Compliance
8.1 The hirer agrees to comply with all studio policies, local regulations, and laws while on the premises.

9. Termination of Hire
9.1 Spaghetti Wolf Studios reserves the right to terminate the hire without refund in the event of inappropriate behavior, breach of terms, or activities deemed unsafe.